Privacy Policy & Terms

1. Information We Collect

We collect information you provide directly, including name, email address, phone number, and shipping address when you place an order or contact us.

We also collect payment information through Stripe. We do not store your full card details — these are handled entirely by Stripe's PCI DSS Level 1 compliant infrastructure.

We may collect usage data such as browser type, pages visited, and time spent on our site for analytics purposes.

2. How We Use Your Information

We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, and improve our website and services.

We do not sell, trade, or rent your personal information to third parties.

3. Payment Security

All transactions are processed through Stripe, which employs industry-leading security measures. Namaste Globals does not have access to your full card number at any point during or after your purchase.

Our website uses HTTPS encryption to protect all data transmitted between your browser and our servers.

4. Cookies

We use essential cookies for cart functionality and session management. We may use analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings.

5. Returns & Refund Policy

We accept return or refund requests within 7 days of delivery if your product arrives damaged, incorrect, or defective. Please contact us at namasteglobals@gmail.com with your order ID and photographs of the issue.

Refunds are processed within 5–7 business days to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

6. Shipping Policy

Orders are processed within 2–3 business days. Domestic delivery typically takes 4–7 business days. We ship pan-India via reputed courier partners. International orders are subject to customs duties and taxes as per the destination country's regulations.

7. Terms of Use

By using this website, you agree to use it lawfully and not attempt to disrupt or misuse our services. All content on this site — including product descriptions, images, and logos — is the intellectual property of Namaste Globals.

We reserve the right to cancel orders that appear fraudulent or violate our policies.

8. Contact

For any privacy or legal concerns, contact us at: namasteglobals@gmail.com or write to Namaste Globals, R-094-09, Tanaji Lakhmoji Patil Galli, At Post Kameri, Taluka Walawa, District Sangli, Maharashtra, 415403.